Shipping policy

Last updated: June 2026

Thank you for shopping with Ametoz Vitamins & Supplements. We are committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Locations

Currently, Ametoz ships within the United States. We may expand international shipping in the future.

Shipping Methods and Delivery Times

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and may vary depending on your location, weather conditions, holidays, or carrier delays.

Free Shipping

We offer free standard shipping on U.S. orders over $50. Any applicable free shipping promotions will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Shipping Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including carrier delays, severe weather, or high shipping volumes.

Ametoz is not responsible for shipping delays caused by the carrier.

Incorrect Shipping Addresses

Please ensure your shipping address is accurate before completing your purchase. Ametoz is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your address, please contact us immediately at aryala@ametoz.com.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Product Quality During Transit

Our vitamins and supplements are carefully packaged to maintain product quality during normal shipping conditions. However, exposure to excessive heat or extreme weather during transit may affect certain products.

For product safety, we recommend retrieving packages promptly during periods of extreme heat or cold.

Please inspect your order upon arrival and store products according to the instructions provided on the label.

Contact Us

If you have any questions regarding shipping, please contact us at our Customer Service Email: aryala@ametoz.com